Shipping Policy – RoyalJhumka
At RoyalJhumka, we aim to deliver your favourite artificial jewellery products quickly and safely. Please read our Shipping Policy below.
- Order Processing Time
All orders are processed within 1–2 business days after successful payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
- Shipping Time
Estimated delivery time depends on your location:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery time may vary due to courier delays, weather conditions, or unforeseen circumstances.
- Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
Free shipping may be available on selected products or special offers.
- Order Tracking
Once your order is shipped, we will share the tracking details via SMS/Email/WhatsApp.
You can track your order using the courier partner’s tracking link.
- Delivery Issues
If your order is delayed beyond the estimated time, please contact our support team.
In case of incorrect address provided by the customer, RoyalJhumka will not be responsible for non-delivery.
- Damaged or Missing Products
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with photos/video proof.
We will provide a replacement or refund as per our Refund Policy.
- Contact Us
For any shipping-related questions, please contact us:
Email: support@royaljhumka.shop
Phone: +91-8295132112
Thank you for shopping with RoyalJhumka.